Practice 30 WestJet interview questions covering guest service, safety scenarios, and airline culture.
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
With over 11,000 employees, WestJet needs to ensure that every person on their team is a positive facilitator of excellent communication. On a scale of 1-10, how skilled are you in communicating with your teammates? Why did you choose that particular rating for yourself?

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. My supervisor and co-workers will attest to my clear and concise communication skills."

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I would rate my communication skills between 8-10. There is always room for improvement but communication is a two-way situation. Not only do I have to be able to make myself clear and understood, but I also need to be able to listen and identify the needs of customers or coworkers.

Rachelle's Feedback
This is an insightful answer that the interviewer will be sure to appreciate.
Anonymous Answer
I would rate my communication skills between 8 and 10, knowing that there is always room for improvement. To help others, you have to first listen to them to identify their needs.

Amanda's Feedback
This is a solid foundation to build on. You've rated yourself well. However, the question also asks you to provide examples that support your ranking. You can more fully answer this question by sharing an example of a time your communication skills were instrumental in solving a customer problem or helping your team work together better.
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Written by Rachelle Enns
30 Questions & Answers • WestJet

By Rachelle

By Rachelle