WestJet Mock Interview
Practice 30 WestJet interview questions covering guest service, safety scenarios, and airline culture.
Question 7 of 30
Aside from your experience working in the airline industry, do you have experience in other customer service based roles?
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Example Answer
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
WestJet is well known in Canada for their excellent customer service, and they want to make sure that you are prepared to carry the torch. Discuss with the interviewer your experience working in customer service based roles. Take them through your resume and highlight your customer service skills.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I started working at a young age in a restaurant as a server. From there, I moved into a restaurant management role and also attended post-secondary education with a focus on Restaurant and Hotel management. Most of what I've done has been customer service focused."
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Anonymous Answer
Most of my previous job positions were customer-related. I worked as a medical receptionist, an auto dealership receptionist, and administrative assistant as well as a volunteer teacher. These jobs all required customer service skills and I performed the best in people-oriented environments.
Rachelle's Feedback
All of these past jobs offer a great amount of transferable skills. Good answer.
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