Unilever HireVue Mock Interview
Practice 30 Unilever HireVue questions covering digital interviews, behavioral scenarios, and competency assessments.
Question 14 of 30
How would you address an employee who is underperforming?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I'd approach them in private and tell them what I have observed in their performance. I would offer to help them in any way I could. If I have communicated effectively with empathy and support, and if they were open to it, I would try to mentor them, shadow them, identify their growth opportunities and help in any way I could. I'd identify their strengths and capitalize on those points to enhance where they are struggling or failing to meet expectations and go from there. A team should always identify their teammates' strengths and never exploit their weaknesses. We support each other to reach our mutual goals. So, in short, if I saw a fellow team member underperforming, I would do everything I could to help support them and their professional development."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Not only can an employee's poor performance negatively impact the rest of the team, but how you handle that challenge can make matters worse. Therefore, the assessment vendor is trying to determine how you approach developing and mentoring your team members. They are curious if your approach abides by discretion, integrity, and professionalism while further fostering teamwork and positive collaboration.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Craft your example around Unilever's core values, around treating others with respect, while being guided by empathy, integrity, and transparency. Offer examples where you encouraged their growth while promoting their strengths. Describe how you identify growth opportunities and see them through while collaborating with them in furthering their development.
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