Spectrum Mock Interview

Master 30 Spectrum interview questions covering customer service, technical troubleshooting, and sales scenarios.

WRITTEN BY RACHELLE ENNS
QUESTION 8 OF 30

What do you feel are the most significant differences when it comes to selling a service versus a physical product?

The hiring authority would like to see your depth of knowledge when it comes to the sales of services and products. If you do not have sales experience, do some research on what you believe to be the most significant difference when it comes to selling services vs. physical products.

"When selling a product, often the consumer gets to physically see and touch the product, making it easier to sell based on physical features. When it comes to selling a service, you have to sell based on emotion, or on what problem the service will solve for the customer. At Spectrum, I would focus more on how the service would benefit their everyday life."

Rachelle Enns
30 QUESTIONS & ANSWERS · SPECTRUM
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