Spectrum Mock Interview
Master 30 Spectrum interview questions covering customer service, technical troubleshooting, and sales scenarios.
Question 20 of 30
How would you sell mobile phone services to someone fully committed to their landline?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
There are over 60 million landline users in the USA, meaning - landlines are not dead! The interviewer would like to know how you would handle a sales opportunity with someone fully committed to their landline. What would be the benefits of having mobile cell service through Spectrum?
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"There are indeed people who are committed to a landline, even today. I will use families who are on a tight budget and cannot afford a cell phone for each of their kids, as an example. The selling points of mobile phone service include convenience for every busy parent. I would let parents know that they could track their child's' whereabouts through their cell phone while remaining on one of the affordable family plans offered by Spectrum."
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