What do you typically include in your project closeout process?

Remember to include the process of reflection within your response. Reflection meetings are a valuable way to gather feedback, resolve lingering conflicts, and define how a team will improve going forward. Additionally, project managers often reflect with their clients or stakeholders to ensure all goals were met, tie up loose ends and resolve any customer service issues that may exist.

"It can depend on the type of project, but there are several standard activities I include. I ensure that all deliverables are complete and have been handed off to the client or stakeholders. I gather the numbers for the final spend and update the financial tracking accordingly. I work to ensure the resources I am working with are free and transitioned to whatever comes next for them. I also update any project management software I am using to indicate that the final stages are complete.

In addition to the administrative work, I hold a client or stakeholder meeting to gather feedback and ensure tie-up loose ends. I also hold a reflection meeting with the internal team to discuss our success and any commitments we need to make for improvement."