Microsoft Marketing Interview Questions & Answers
Below is a list of our Microsoft interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Behavioral
1. Tell me about a time you failed?
Why the Interviewer Asks This Question
Hiring managers are going to want to hear about a real situation that had a genuine impact. They also want to see that you're honest, accountable, and self-aware. Employers understand that no one's perfect, but they want to see that when things don't work out your way, you refuse to give up or let your frustrations get in the way of your eventual success. They'll be looking for an honest answer that demonstrates resilience and growth.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
By approaching this question with openness and honesty, you can show the interviewer that you are not afraid to face up to your past mistakes or failures. The failure you choose needs to somehow relate to the position you are applying for. Identify a quality or skill you need in the job you want and think of a past experience where you made a mistake in this area. Discuss a specific example of a time you made a mistake and briefly explain what the mistake was, but don't dwell on it. Quickly switch over to what you learned or how you improved, after making that mistake. Finally, remember that you are trying to get hired and your answer needs to show you as an adaptable and willing employee, not a liability.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"I was so determined to show that I was a team player at my first job that I never said no to a task. Eventually, that led to me becoming so bogged down that I was staying late but still not managing to give my projects the attention they deserved. As a result, the first major presentation that I gave was a flop. It was very disorganized, and I was unable to articulate what I meant. After that experience, I learned to manage my time more effectively and only take on what I knew I had time for so that I could do my best. My presentation skills grew stronger, and I received departmental recognition for the deals I was able to facilitate with clients thanks to my attention to detail."
Written by Sue Oberliesen on June 22nd, 2022
Behavioral
2. Tell me about a time you failed and what you learned from it.
Why the Interviewer Asks This Question
A great deal of marketing is experimentation, so there are bound to be a few failures on the road to success. Interviewers are looking for candidates who take responsibility, rather than making excuses or blaming others.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
In general, when answering any behavioral interview question, describe the situation you were in, the choice you made, and the outcome. In answering this question, talk about a real failure you've had. Demonstrate that you are someone who takes responsibility for your mistakes instead of putting the blame on others. Focus your answer on solutions, not problems; and describe what you learned from your failure - that you view failures as opportunities to optimize future marketing campaigns. Keep your example brief and tell the story in chronological order.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"In my previous job, I was responsible for supervising the creative team. We had one employee who was often late to work and continuously missed deadlines. It never caused any major problems, and he contributed some of the most creative ideas, so I didn't address it, at first. I think he thought that I didn't care or didn't notice, and he started really dropping the ball on important projects. We ended up losing one of our most important clients based on some of his actions, and the marketing director let him go. If I had intervened and communicated my concerns sooner, we could have gotten his tardiness under control and continued to benefit from his ideas. We also could have avoided losing one of our biggest clients. The experience taught me to have uncomfortable conversations with employees as soon as an issue comes up - you can't just ignore issues and expect them to get better. When the employee feels that their poor behavior goes unnoticed, the behavior often becomes worse. The next person that we hired would spend too much time walking around the office talking to coworkers. We had a respectful and positive conversation about it, and the problem stopped. He's still one of the most successful and productive employees there."
Written by Sue Oberliesen on June 22nd, 2022
Behavioral
3. What drives you to succeed in a role?
Why the Interviewer Asks This Question
In asking this question, the interviewer is looking for insight into why and how you are motivated to achieve workplace goals and succeed at the job. They also want to determine whether your motivators will be a fit for the job's duties and the company's culture. Providing insight into the forces that motivate you at work can be a window into your personality and work style, thereby helping your interviewers understand you as both a person and a potential employee.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
Your reply to the motivation question tells the interviewer how you would fit in with the company culture. Prior to your interview, take some time to research Microsoft and the specific job that you're interviewing for. Learn about Microsoft's values and use them as a guide for answering the question: does Microsoft take pride in its staff's problem-solving abilities and teamwork, and If so (and if that matches you) then that would make for an excellent response to the what motivates you.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"I've always been motivated by the desire to meet a deadline. Setting and reaching deadlines gives me such a sense of accomplishment. I love creating an organized schedule for completing tasks and achieving my goals on time. For example, when I ran a marketing event last year, I set multiple deadlines for a variety of tasks leading up to the event. Achieving each milestone motivated me to keep working and helped me to ensure that the event ran smoothly."
Written by Sue Oberliesen on June 22nd, 2022
Behavioral
4. How do you establish and sustain healthy connections with coworkers who work in different locations?
Why the Interviewer Asks This Question
Hiring managers want to know that the candidate they choose to hire can coordinate effectively with colleagues with ease, including those they may never meet in person. If they're asking you this interview question, you can be certain that relationship-building and strong communication skills are important skills for the role you're discussing.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
Microsoft is an international company with employees scattered all around the globe. Many Microsoft jobs are remote, allowing people to work without ever setting foot in the office. The best way to answer interview questions about how you build relationships is to discuss a pre-planned strategy that you follow. It's best to sound like you have a trusted process that you're confident in, rather than figuring it out as you go. Discuss your approach to how you develop key, remote working relationships when needed. Consider pointing to past successes in your past role when working with remote team members.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"I've found that communication is the key to building and maintaining all professional relationships, particularly when working with colleagues in other locations. In my last role, I made use of a wide variety of platforms to remain connected with my coworkers. I found collaboration software to be incredibly beneficial, allowing us to have off-the-cuff discussions, share documents, and more. However, since having a strong bond can boost our effectiveness, I also took additional steps to forge meaningful connections. For example, I coordinated monthly video-based team gatherings that were more casual. This allowed us to have a virtual water cooler-esque experience, adding a social element that made us feel like a cohesive unit."
Written by Sue Oberliesen on June 22nd, 2022
Behavioral
5. Tell me about a time when you disagreed with a colleague. How did you resolve the situation, and what did you learn?
Why the Interviewer Asks This Question
The hiring manager is looking for an indication of your interpersonal skills and how your emotional intelligence might guide you in times of conflict. Your response will provide insight into your personality and will also indicate how likely you are to function well within a team.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
Keep your interview answer brief but include specific details using the STAR method, and try to use an example that had a positive outcome. Do not say that you get along with everyone and have never faced work conflict. Avoid answers that make you seem unreasonable or difficult to work with, and refrain from using your response to blame others or bash past co-workers.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"Once, a co-worker and I disagreed on the way to deal with an unsatisfied customer. I decided to meet with my co-worker one-on-one to talk and resolve our dispute in a peaceful and professional manner. We both agreed that our goal was to keep the customer happy and we eventually came to a solution that consisted of both of our ideas."
Written by Sue Oberliesen on June 22nd, 2022
Behavioral
6. What inspired you to pursue a career in marketing?
Why the Interviewer Asks This Question
The interviewer will want to know how you got started with a career in marketing, and why it interests you. They want to see evidence that you'll be motivated and excited about the job after they hire you.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
This is an open-ended question that you can use to tell a story about how you became passionate about a career in marketing. You should explain why it is a good match for your strengths and personality. You can talk about something you learned in school, a previous job you had, or even something that inspired you in day-to-day life. Conclude your answer by explaining why you like doing this work and why it excites you, interests you, or challenges you.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"I have always been a creative person and I was really interested in how businesses use creativity to grow their business and sell their products. My particular love for creativity was in advertising and how companies crafted their advertising messages and ideas. Though I didn't end up an advertising major, the idea behind the advertising messages is what got me interested in marketing."
Written by Sue Oberliesen on June 22nd, 2022
Behavioral
7. Describe your ideal work environment.
Why the Interviewer Asks This Question
Microsoft interviewers want to know that your work preferences and personality align with their company. They're trying to determine your potential at their company. The closer your ideal work environment aligns with theirs, the greater your chances of finding success at the company and staying with them long-term.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
Research and prepare your response ahead of time so that you're not at a loss for words. Be flexible and neutral, so you do not pin yourself down to only one type of environment. When answering this question, let your personality shine and show the prospective employer how you will fit with its company culture.
Written by Sue Oberliesen on June 22nd, 2022
1st Answer Example
"My ideal work environment encourages a positive work culture. While researching Microsoft, I found that your corporate values strongly align with how I have built my own career. A place where I feel comfortable using my skills and learning from others is a good fit to do my best work."
Written by Sue Oberliesen on June 22nd, 2022
2nd Answer Example
"I find that a collaborative environment includes a place where team members can count on one another and possess a strong work ethic. I strive to do my best for all my business activities and feel it is my responsibility not to let my team down with incomplete work."
Written by Sue Oberliesen on June 22nd, 2022
Behavioral
8. What kind of management style do you prefer?
Why the Interviewer Asks This Question
When Microsoft hiring managers interview candidates, they want to ensure that candidates' personalities align with their company as much as their qualifications do. They are looking to place new employees with teams and managers who can communicate well together, collaborate, and promote productive operations.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
Your ability to effectively communicate your preference and needs helps your interviewer properly evaluate whether you're the right candidate for their company. It also ensures that you receive job offers from companies that have similar leadership and a workplace culture that allows you to perform well and enjoy your job. Demonstrate your ability to interact with and work under professionals with varying management styles. Be sure to provide a few examples of previous managers and how their management style promoted your work ethic or job performance.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"I have a lot of respect for managers who make a point of connecting their employees and individual job roles to the company as a whole, so I prefer the visionary management style. At my former workplace, my manager held weekly meetings to discuss how our department's actions affected the rest of the company. It really helped me develop a sense of accountability and a sense of purpose in even the smallest tasks. I also find it helpful when managers have a pacesetting management style as it gives me a goal to aim for each day."
Written by Sue Oberliesen on June 22nd, 2022
Behavioral
9. What was one of your biggest challenges and how did you overcome it?
Why the Interviewer Asks This Question
When an interviewer asks this question, they want to know what struggles you've faced in your previous roles and how you overcame them. They also want to assess your problem-solving skills and professionalism, which gives them an idea of how you'd face similar challenges in the role you're interviewing for.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
To answer this question effectively, consider any work-related situations that presented challenges in your previous roles. This can include a time when you faced a struggle or found a solution for a particular problem. Provide an answer that aligns with the duties of the job and demonstrates your problem-solving process.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"Even though I was not a supervisor in my previous role, the management team asked me to act as a liaison between two coworkers that had personal issues because I had close personal relationships with both of them. Although I had no previous conflict resolution training, my employer's HR team helped me prepare to work effectively with both coworkers. As a result, I realized that having a familiar acquaintance was more productive for diffusing a sensitive situation than having the management team intervene."
Written by Sue Oberliesen on June 22nd, 2022
Behavioral
10. Why do you want to work for Microsoft?
Why the Interviewer Asks This Question
This question helps the interviewer evaluate whether you are a good fit for the company and its environment. Your response to this question plays a critical role in establishing your value to the organization and directly impacts the hiring decision.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
Focus on making your answer to this question memorable by highlighting specific reasons that attracted you to the company. This could be your admiration for certain products or the work culture at Microsoft. Make sure to do your research before the interview. Go through the website, follow the news reported in the press, and ask within your network to learn more about Microsoft.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"First, I value Microsoft's constant innovation. I have a master's degree in Marketing, and I know that at Microsoft, I will work alongside very talented co-workers and peers who are as excited about this career as I am. I also believe my experience working for other leading technology companies will be valuable for the marketing projects at Microsoft. Finally, my friend works at Microsoft and her experience has been extremely positive - she encouraged me to apply to join the team."
Written by Sue Oberliesen on June 22nd, 2022
Behavioral
11. How do you handle conflict in the workplace?
Why the Interviewer Asks This Question
Interviewers ask this question to learn how well you handle challenging workplace situations. They're also to understand your strategy for handling conflict positively and professionally. Hiring managers want to hear that you value diversity of opinion and understand how different points of view can contribute to a better solution than if everyone just immediately agreed with each other.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
Disagreements between co-workers are inevitable, and showing prospective employers that you're well versed in conflict resolution is crucial. You should use this question as an opportunity to share a success story about how you resolved an issue with a co-worker in the past. Start off by emphasizing communication and respectfulness as a means to conflict resolution.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"I see every conflict or crisis as a learning opportunity. A conflict is a problem, and every problem has its inherent solutions. Finding those solutions is a challenge that can result in knowledge, experience, and wisdom. So, whenever I am faced with a conflict in the workplace, I put on my "challenge-accepted" hat, and start brainstorming for possible solutions. I deeply analyze the situation, consult with responsible parties if needed, and then start to implement the solutions one by one."
Written by Sue Oberliesen on June 22nd, 2022
Behavioral
12. What do you think it takes to be successful at Microsoft?
Why the Interviewer Asks This Question
In order to get a better sense of how you would perform in the marketing job you are interviewing for, a hiring manager may ask this type of question. They are looking to see if you have done your research on the company and position so that you know what will be expected of you. They are also looking to see if you have the skills, experiences, and attitude needed in order to excel in the position.
Written by Sue Oberliesen on June 22nd, 2022
Focus Your Answer On
Microsoft is one of the most sought-after companies for job candidates. Show that you have a growth mindset - Microsoft favors applicants who embrace the future. Demonstrate a customer obsession - focus on instances in which you have taken on more challenges, gotten things done through others, and shown how you have solved problems for customers in the past. Prove that you're a life-long learner - the concept of learning, rather than knowing, is a vital part of the company's ethos.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"I believe being able to delegate tasks efficiently is crucial for this position and to advance within the company. At my current job, I am in charge of overseeing the marketing staff and assigning duties based on their strengths. I'm also in charge of creating weekly schedules and resolving any disputes that come up, all of which are experiences I believe would benefit me in this position."
Written by Sue Oberliesen on June 22nd, 2022
Behavioral
13. What is the biggest challenge facing digital marketing teams today?
Why the Interviewer Asks This Question
With this question, the interviewer is testing your digital marketing knowledge and technical skills. They will be looking for candidates who understand the basics of digital marketing principles, tools, and processes.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
To answer this question, draw upon your own digital marketing career, as well as your experiences as a consumer. You should mention the importance of finding the right marketing channels and approach for each unique audience and the challenge of creating content that strikes the balance between authenticity and aligning with a company's overall brand and vision. Be prepared to offer strategies that you personally use to overcome these challenges.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"Digital marketing is currently going through a transitional period and has become a powerful tool for communicating with new and existing customers. The last two years have brought on a number of changes to consumer behavior. These changing consumer behaviors are forcing digital marketers to pivot their strategies, as it becomes increasingly difficult to keep up with customer expectations and maintain a competitive edge, whilst keeping up to date with the latest tech."
Written by Sue Oberliesen on June 22nd, 2022
Behavorial
14. Tell me about a time you took the lead on a project.
Why the Interviewer Asks This Question
The interviewer is asking this question to evaluate your leadership competencies and experiences. They are interested in finding out how skilled you are in managing projects and situations - in other words, how do you react to complexities, challenges, and new or unexpected tasks. The interviewer is not only interested in hearing that you've been in a leadership position; they're more interested in hearing that you have evidence of being an effective leader.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
It's important to demonstrate to an interviewer that you understand project leadership. This means that you should give the interviewer examples of times you managed a project and how you communicated goals, responsibilities, performance, expectations, and feedback. If you have not actually managed people or projects, substitute the word 'led' for managed. In most cases, even individual contributors have led people and/or projects. Or at least taken a lead role among peers. Select an example where you delivered a project on time and within budget results. Talk about how you utilized both the people and non-people resources available to you to deliver the expected results. Make sure to use the STAR framework and provide enough background information and detail for your answer to have the most impact.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"Last month, I led a marketing project to design, write, edit and deliver 50 blog articles as part of a product launch. I was responsible for selecting four talented writers and ensuring the articles were turned in with an acceptable quality within the timeline. We set up guidelines and shared a style guide and writer's checklist for helping writers understand the expectations. The tight deadline posed a challenge, but the writers, editing team and I worked together to ensure we delivered 100%. Our management team was pleased with the quality content delivered on time and we saw sales increase by 200% that month."
Written by Sue Oberliesen on June 22nd, 2022
Competency
15. Why is customer service important in marketing and what methods do you use to determine what your customers want?
Why the Interviewer Asks This Question
Customer service is an essential part of marketing because it allows you to build relationships with customers and keep them happy. Employers ask this question to see if you understand the importance of customer service and how it relates to marketing.
Written by Sue Oberliesen on June 22nd, 2022
What You Need to Know
Marketing is all about creating a relationship with the customer. It's the process of understanding what customers want and need and then delivering the right message to them in a way that they'll understand and appreciate. There are a number of ways to identify your customer's needs. Whether you have an existing product or service you'd like to improve, or you're looking for a new, innovative idea, you can gather valuable insights from several sources, including observing behaviors, interviewing/surveying current and former customers, generating data from customer analytics, and customer journey mapping, to name a few.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"Customer service is important in marketing because it allows you to build relationships with customers. A relationship with customers can help you create a loyal following and increase sales. Customer service is also important because it can help you achieve your goals and objectives. For example, if you are trying to increase sales, customer service can help you build a relationship with a customer so they feel comfortable purchasing from your company."
Written by Sue Oberliesen on June 22nd, 2022
Competency
16. What new competencies or skills have you recently developed?
Why the Interviewer Asks This Question
Hiring managers will want to drill into your intellectual curiosity, analyze your current skills and assess your ability to learn new ones. Growth potential is an essential quality in an employee, and a willingness to learn demonstrates that capability. Individuals who continually upgrade their skills to keep pace with developments in their field will have the best chance of doing well in their careers,
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
Consider using the question to exemplify your eagerness to undergo training programs and stay abreast of activities in your industry. You need to know which critical skills are a must in this new role. Review the job description, compare it to your most recent job, and give examples that demonstrate your competency in these skills. Highlight your dedication to growth and provide a concrete example of how you took it upon yourself to learn something new.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"When I worked as a marketing manager for a design firm, I taught myself how to use newly developed social media and video software called Loomly. The application had unique features that made our marketing campaigns more memorable, and the formats were more compatible with diverse social media platforms. I watched numerous tutorials and completed a certification course to master my skills. I also helped my coworkers navigate the software, which helped us create more appealing graphics and videos more quickly. Since we've used the program, our engagement on social media has tripled."
Written by Sue Oberliesen on June 22nd, 2022
Competency
17. Have you ever used guerrilla marketing techniques?
Why the Interviewer Asks This Question
Hiring managers ask this question to see if you have experience using unconventional methods to get a message across to a target audience. They want to see that you're aware of creative and powerful marketing tools and approaches and that you have experience using them.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
If you have used guerrilla marketing before, explain what you did and how it helped the company. If you haven't used guerrilla marketing before, you can talk about your interest in the method and your willingness to learn more about it. Try to show the interviewers that you are aware of high-creative low-cost marketing strategies and that you are aware of the importance of not wasting money
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"I have utilized guerilla marketing techniques in the past as a way to drive publicity and brand awareness. In my past marketing role, I encouraged our team to consider guerrilla marketing methods to help us stand out from their competitors and generate buzz on social media. A well-thought-out guerrilla marketing campaign can take consumers by surprise and create an emotional reaction. Emotional people are more likely to spread the word to their friends and family and take action - for example, purchase your product or service."
Written by Sue Oberliesen on June 22nd, 2022
Competency
18. Tell me about the most challenging project you ever worked on.
Why the Interviewer Asks This Question
Questions about dealing with challenges are asked for all types of jobs and all different levels. Interviewers want to get more information on how well you can manage projects and challenging situations - in other words, how do you react to complexities and new or unexpected tasks.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
This is a great opportunity to discuss a challenge that you were able to turn into an accomplishment. It's important that you prepare your answers in advance so that you're able to demonstrate how you deal with challenges and describe what you learned from them. Your answer to this question should give the interviewer insights into your ability to manage projects and complex situations and the skills you possess to do this, the approach you use to deal with situations, your decision-making skills and planning abilities, and how the company could benefit from your skills and abilities.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"In my past role as Marketing Manager, I was in charge of leading a major marketing campaign for a new product launching nationwide. The project was challenging because of how large it was and because it involved constant communication with at least seven teams inside my company. Even though I tried to share the same information with everyone, it was clear that not everyone was on the same page. Early on, I discovered that some of the teams were not on schedule with their assigned tasks. The implications were significant, and a delay to the campaign would negatively impact our revenue goals. I identified the root causes of the delays and set up a plan of action to address them. I planned in-depth one-on-one meetings with the team leaders to help re-inspire them. We talked about the goals and set ambitious targets for getting these last items across the finish line. I organized and led status-update calls for the larger team and implemented a public dashboard to keep everyone accountable. In the end, we did meet the marketing campaign deadlines and the product launch was a hit. The company hit their revenue goals and everyone on the sales team received a well-deserved bonus."
Written by Sue Oberliesen on June 22nd, 2022
Competency
19. What sets you apart from other candidates that we’re interviewing for this position?
Why the Interviewer Asks This Question
When Microsoft posts a job opportunity, there's a strong probability that a slew of eligible applicants will apply. Hiring managers must determine which applicant has the best skillset and attitude to thrive in the company and on their marketing team.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
The first thing you need to do when answering this question is to make sure you understand the role. Study the job description as a part of your pre-interview research. This is a great opportunity to showcase your skills and how they can benefit the company. Think about what makes you unique, and how you can apply those skills to the role.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"I have a background in graphic design, photography, and video production, which are skills that many marketers don't have. I also have experience with social media marketing. I think my unique background and skills can help your company reach its goals and create a more effective and creative marketing campaign."
Written by Sue Oberliesen on June 22nd, 2022
Competency
20. Why are you the best candidate for this role at Microsoft?
Why the Interviewer Asks This Question
The interviewer wants to make sure you know what they're looking for in a job candidate, and that you have the ability to do the job if you were to be hired. They are trying to determine whether you are a good fit for both the role and the organization, and why you would be a better option to hire than other candidates.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
Your objective is to sell yourself to the hiring manager and convince them that you are a unique and strong candidate. Take some time before the interview to carefully match your qualifications to those listed in the job posting. Try to find the overlaps between your background and their needs, and consider your recent work, your education, and everything else you bring to the table. If you are an expert in a specific type of work that's related to marketing or the tech industry, you should emphasize these skills and how they may benefit Microsoft.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"I have great presentation skills and have been told by my peers that I'm an extraordinary storyteller with the ability to remain composed in front of a large number of people. Also, I have substantial knowledge and experience in web analytics. My familiarity with innovative analytics tools, such as Google Analytics, Spring Metrics, and LogRocket Analytics, can be useful in helping Microsoft monitor and evaluate web traffic and creating appropriate marketing strategies."
Written by Sue Oberliesen on June 22nd, 2022
Competency
21. How has your current role evolved since you started?
Why the Interviewer Asks This Question
The interviewer wants to know more about your career progression and this question gives you an opportunity to go more in-depth about how your job has evolved. Hiring managers seek out candidates who are eager to grow with the company and show a clear increase in experience and skill level.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
Identify the position that you initially held and the title or duties that changed. Highlight your achievements and skills that caused the change in your job. Make sure to express your excitement in taking on and adapting to the change. Even if your job title did not change, share any tasks, skills, and characteristics that you've developed through a previous position.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"At my current organization, I've expanded my professional skillset and built great relationships. I started as a Marketing Coordinator and within a year was promoted to Marketing Manager because of my communication skills and my ability to relate to clients. I've learned a lot in my current role, but I'm now looking for an opportunity with a larger organization that provides more challenges as I continue developing my skills and abilities."
Written by Sue Oberliesen on June 22nd, 2022
Competency
22. How do you decide which marketing channels to use for your target audience?
Why the Interviewer Asks This Question
A key role of marketing professionals is to identify a target customer base and determine how to reach them most effectively. This question allows the interviewer to assess the candidate's knowledge of what marketing channels are most effective for various customer personas. Interviewers look for candidates who possess extensive knowledge of marketing strategies and the ability to adjust their campaigns to different channels.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
Take some time prior to the interview to research Microsoft's customers and their current marketing channels. Consider the various marketing channels that you have utilized on past marketing campaigns and what worked/didn't work. Your goal is to communicate your knowledge and experience with different marketing channels and their ability to identify marketing opportunities. You should also describe your process and the steps you take in determining the best channels to use for a marketing campaign.
Written by Sue Oberliesen on June 22nd, 2022
1st Answer Example
"To decide which marketing and promotion channels to use on a new campaign, I would first study any available market research about our target audience about where they spend their time, what kinds of media they consume, and what types of messaging they connect to. I would also consider fragmentation within the target audience to use a combination of channels that would capture our entire customer base. For example, when targeting a health-conscious audience, I'd use influencer marketing to connect with the younger wellness movement and community partnerships to reach an older audience."
Written by Sue Oberliesen on June 22nd, 2022
2nd Answer Example
"The first step in deciding on the right channels for marketing is determining who the customer is and what they want. Through research and surveys, I try to determine what the customer is looking for and what they're willing to do to get it. Customers want to pay for a service they can trust, a product that was designed specifically for them, and one that has the potential to make their lives easier, fun, and/or profitable."
Written by Sue Oberliesen on June 22nd, 2022
Competency
23. How do you manage the launch of a new product?
Why the Interviewer Asks This Question
Hiring managers will want to know about your past experience with launches, including what your role was and what the results of the launch were. Your response to this question will show how much marketing and product knowledge you actually have. It also demonstrates how up-to-date you are with current marketing and industry trends.
Written by Sue Oberliesen on June 22nd, 2022
What You Need to Know
Product launches are a critical responsibility of a product marketer. Whether you're launching an entirely new product or perhaps a new feature, they require a combination of strategy, process management, and strong execution. During a product launch, there are a lot of different activities and deadlines to hit. The best way to prepare for this question is to thoroughly research Microsoft and study its product launch strategy and goals. Having good project management skills - including organization, time management, and leadership - ensures you can stay on track and help others do the same.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"I typically develop a launch plan based on input from teams - such as support, testing and product management. I also seek advice from key stakeholders when setting a schedule with dates and deliverables. I hold weekly meetings as the launch date approaches to ensure everything is on track. I also check that we're staying on track by continuing to design and market the product toward the right audience."
Written by Sue Oberliesen on June 22nd, 2022
Competency
24. What is one strategy you've developed to increase engagement on social media?
Why the Interviewer Asks This Question
Social media engagement is important because it provides information about the content quality and viewer response. Having high engagement on social media means a greater percentage of Microsoft's audience is interacting with the brand, responding to their posts, or visiting their website. Hiring managers are looking for you to outline strategies for generating quality leads. Your ability to work with specific platforms also lets the hiring manager know how much of an asset you would be should they hire you.
Written by Sue Oberliesen on June 22nd, 2022
What You Need to Know
Activity and engagement are crucial for every social platform to build a positive brand experience and develop meaningful relationships with new and potential future customers. Social media lead generation is a key component of any modern marketing strategy. You should take time to research Microsoft's existing social media channels and try to learn about their effectiveness. Also, be able to outline one or two specific strategies that have fed leads into your sales funnel via social engagement.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"I have found that the key to social media engagement success is to build long-term, meaningful relationships with your audience - showing up isn't enough anymore. You can't just throw a bunch of posts out there and hope that something sticks. Audiences have become desensitized by the deluge of content that brands need to find new ways to proactively reach out, rather than passively waiting for them to engage. Two-way, meaningful, high-value conversations have become essential in social media campaigns. What audiences really crave is responsive conversation and interaction that they know will make a difference."
Written by Sue Oberliesen on June 22nd, 2022
Discovery
25. Do you utilize Microsoft’s services or products? Which one is your favorite, and why?
Why the Interviewer Asks This Question
This question allows the hiring manager to gauge your familiarity with Microsoft's products and service lines. A core task for the marketing team is to help inform new product features and promote them. It's therefore not surprising that questions about their products are a part of Microsoft interviews.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
Take time to conduct detailed research on Microsoft prior to the interview. You should understand what's happening in the tech industry, what Microsoft is doing well, and how they stand out from the competition. Share what you've learned in your research and show your interviewer why you want to work at their company specifically. Find one example of a service they provide, as well as one that will offer you an opportunity to detail your skills. This question offers you a chance to highlight relevant skills or traits that you want to showcase.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"Yes, I use Microsoft products and services. If I had to pick a favorite, I would choose Microsoft Office 365. I appreciate any tool that allows me to work efficiently. Since documents created with Office 365 are cloud-stored, I can access them with any internet-connected device, including while on the goal. Since time management and adhering to deadlines is critical to me, it's an ideal solution that ensures I can continuously exceed expectations, no matter where the day takes me."
Written by Sue Oberliesen on June 22nd, 2022
Discovery
26. Where do you see yourself in five years?
Why the Interviewer Asks This Question
Microsoft is looking to hire trustworthy, detail-oriented, and dedicated team members who are willing to take a leap - not a noncommittal employee who is only sticking around until a better opportunity arises elsewhere. Hiring managers want candidates who will add value to the team and help advance the company. They want to know that the position will satisfy you and that you'll work hard and stay and advance with the company.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
While developing your answer, keep in mind what the interviewer wants to know when they ask you this question: your work-related goals, ambitions, and desired training. While it's hard to know exactly what you'll be doing or where you'll be in five years, try visualizing and imagining where you would love to be working, the type of culture you'd like to be in, the types of positions you'd like to maintain, and the type of experience and accomplishments you'd like to have had.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"In five years, I would like to learn as much as I can, as quickly as I can. I'd seek out opportunities to expand my knowledge through training and educational opportunities that support my role in marketing. I'd love to participate in at least one project geared toward leadership training if the opportunity arises. I also understand that Microsoft has a strong volunteer focus, and I'd like to be an active participant in that team, as well. At some point, I'd also like to be considered for a leadership or management level role."
Written by Sue Oberliesen on June 22nd, 2022
Discovery
27. What is one of your favorite marketing campaigns? Why?
Why the Interviewer Asks This Question
Interviewers ask this question to gauge how well your marketing taste aligns with the company's taste and to understand how you judge a marketing campaign's success. They are checking your understanding of the product and target market; they also want to see that you get excited by a great campaign. The most crucial part of this question is to assess how you might apply those positive attributes to future campaigns with Microsoft.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
As you prepare for this type of question, consider the campaigns you have reacted positively to from the standpoint of both the consumer and the marketer. Demonstrate that you're excited about the marketing techniques, rather than the campaign's subject matter.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"One of my favorite marketing campaigns was when Reddit bought a five-second ad slot at the Super Bowl. Starting out with what seemed to be some generic car promo, it cut into a glitch-like screen, displayed some text, then shifted to horses galloping through a field. The ad was so confusing that people thought it was an accident. and got people's attention. Viewers quickly flocked to social media to find out what happened, and they found a Tweet on Reddit waiting for them. According to The New York Times, it became one of the most talked-about, attention-grabbing, memorable, and shared ads of all time."
Written by Sue Oberliesen on June 22nd, 2022
Discovery
28. What is the biggest challenge Microsoft will face in the future?
Why the Interviewer Asks This Question
The interviewer asks this question to see if you have a deeper understanding of the industry, the company, and the challenges they face. The way you respond to this question will reveal to the interviewer just how much (or little) pre-interview research you have conducted on the role, the company, and the goals of the organization.
Written by Sue Oberliesen on June 22nd, 2022
Focus Your Answer On
Make sure to do your research to gain an understanding of Microsoft's past and present issues and challenges. Don't stop at understanding the position you're interviewing for. You should understand what's happening in the tech industry, what Microsoft is doing well, and how they can make themselves stand out from the competition. Demonstrate that you've done your homework and have your own thoughts about the future of the tech industry.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"I think there are three main challenges Microsoft will face in the future. I think staying competitive and innovative presents increasing challenges - how do you stand out from the pack? I also think the storage of information and cybersecurity threats will continue to be challenging issues for Microsoft."
Written by Sue Oberliesen on June 22nd, 2022
Educational
29. How do you keep up to date with new industry trends?
Why the Interviewer Asks This Question
From the interviewer's perspective, they want to know that you are passionate about the industry. Someone who loves their job is willing to put in the extra effort. Staying abreast of industry trends is helpful in staying competitive, and in assessing new customer and marketing opportunities.
Written by Sue Oberliesen on June 22nd, 2022
How to Answer
As the job candidate, convince the interviewer that you do keep with the industry. Cite up to three different ways that you keep up with the industry. Focus on the trends that you think are most important and most likely to change the industry in some way. Lastly, make your answer credible by explaining why each tool or process is effective for you.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"I feel it's important to seek out a variety of sources to keep up to date with the marketing industry. I typically research the Internet on a weekly basis for marketing ads and campaigns and any information I can find on innovations in the industry. I also attend the American Marketing Association local networking groups, subscribe to the industry journal, and attend monthly meetings to network and stay in touch with colleagues. I really like what I do, and so it's interesting to me to learn and keep current with the ever-changing world we live in."
Written by Sue Oberliesen on June 22nd, 2022
General
30. Describe one of your most successful campaigns. What made it successful?
Why the Interviewer Asks This Question
The interviewer wants to know how you define success and the steps you take to run a marketing campaign. They are also looking for you to demonstrate your experience in collaborating with a team or providing marketing support. Ultimately, they want to understand how you'll apply your skills to their marketing efforts if they hire you.
Written by Sue Oberliesen on June 22nd, 2022
Focus Your Answer On
Multiple components go into the planning, execution, and results of a stellar marketing campaign. Respond to this question by outlining the campaign you worked on, its goals, its results, and your role. You will want to show that you have a proven track record of running, or participating in, successful campaigns and that you will be able to do this for them, too. Be prepared to describe the methods you used to plan a significant marketing campaign, how the campaign benefited the client, and how you tracked the campaign's progress and success.
Written by Sue Oberliesen on June 22nd, 2022
Answer Example
"I led my most successful campaign earlier this year when I worked with a client that required a complete marketing funnel to sell a new product. I worked with my team to build out each stage of the funnel and I was responsible for managing every phase of the project. We tracked every milestone and made adjustments to our marketing strategy along the way and responded to feedback from our consumers. We exceeded the revenue goal by 150%, which caused the client to hire my company again for its next digital marketing project."
Written by Sue Oberliesen on June 22nd, 2022