How to Answer: Describe your process for learning how to use a new application in the workplace.
Advice and answer examples written specifically for a Microsoft job interview.
27. Describe your process for learning how to use a new application in the workplace.
Why the Interviewer Asks This Question
Microsoft interviewers ask questions like these to gain insight into a candidate's thought process behind various tasks. This question tests a candidate's ability to demonstrate a systematic approach to learning something new.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to begin your process with various activities you can do on your own. Microsoft interviewers value candidates that are self-starters and those who know how to leverage information that is readily available.
Written by Karrie Day on June 20th, 2022
Answer Example
"My first step in learning a new application would be to ask around to see if there is any documentation such as a quick reference guide available. Likewise, I would look within the application to see if there are tutorials, training guides, or automated help functions, and I would review those.
I would use what I learned and navigate through the application on my own as best I could. If there was a training or test environment to learn in, I would take advantage of that. From there, I would have a list of questions prepped and ready. I would schedule time with a subject matter expert or a peer to ask them to walk me through the functions I need guidance on."
Written by Karrie Day on June 20th, 2022