Our hotels host highly discerning guests. How will you accommodate the needs of these special guests?

With high-end, luxury accommodations usually come guests who are particular about their experience. The interviewer needs to know that you recognize this and have the attention to detail needed to accommodate the clientele. Think about encounters that you have had with highly demanding guests and share one of two specifics about how you met their demands. Assure the interviewer that you can keep professional composure when it comes to fussy customers.