Have you ever worked in a luxury or upscale environment?

"I have five years' experience in a retail environment, however, the focus of our business aimed for more of an upper middle class customer. But I have an immense amount of sales training, all which touch on the importance of exceptional service, no matter the client. I look forward to learning from Four Seasons Hotels and improve upon the scale of my service as I know expectations will be elevated for your clientele. But I am more than confident I can meet and exceed expectations in this role."