Do you have experience collaborating with various departments to ensure all guest requests are addressed efficiently?

Hotels often have multiple departments including housekeeping, food and beverage, security, maintenance, and others. It is the responsibility of the hotel manager to ensure that all departments are communicating efficiently. Talk to the interviewer about the experience you have working cross-departmentally. If possible, give an example of how you diverted a crisis or gave excellent customer service, by actively collaborating with the team members of another department.