Four Seasons Hotels Mock Interview
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Question 21 of 35
One of the responsibilities of your position is cost-control. Share with me your experience in this area.
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James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
In the upscale and luxury service environment, the costs of goods and services the hotel provides need to be kept in check without minimizing the guest experience. A good hotel manager will be able to negotiate with outside vendors on the price of their goods, attempting to maximize profits. Reassure the hiring manager that you recognize this as part of your duties.
James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
"The purchasing director and myself review all corporate contracts for anything that the hotel uses every six months to determine if there are any opportunities for savings. In addition, I have experience in negotiating with outside of vendors for toiletries, and other items to ensure that we shouldn't change to a different purveyor in order to lower our room costs."
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