Advice and Examples: What is your upward communication style? Facebook Technical Program Manager Interview Question.
2. What is your upward communication style?
Why the Interviewer Asks This Question
Technical program managers at Facebook are expected to provide regular updates to senior business leaders and partners. Interviewers may ask this question to determine how a candidate will approach these important conversations.
Remember to demonstrate a style that is clear and honest. Interviewers appreciate candidates that respect authority and show integrity in their approach. Also, be sure to demonstrate direct and succinct communication. Senior business leaders often have limited time for updates and appreciate headline-first communication that drives further conversation as needed.
1st Answer Example
"In general, my communication style is direct. I use a clear and easy-to-understand approach. I offer summary-level details and I am prepared to back my assertions up with data and examples as necessary. I try not to spend extra time communicating details for items I am able to handle on my own so that my time with seniors is reserved for the valuable insight they can provide in areas that need support.
I do not typically invest time in trying to avoid difficult conversations. I face them head-on and go in prepared with solution recommendations. I take any feedback that results from these meetings and works hard to incorporate it into my approach for future initiatives. I find the combination of integrity paired with quick and consistent action creates a strong partnership over time with the senior-level stakeholders, managers, partners, and customers I am accountable to."