Describe a time when you identified a new product, project, or program.

Remember to clearly state the business or customer need that was filled through the solution you identified. Also, be sure to include any relevant metrics that describe the impact your solution had.

"I worked as a senior analyst within a company that had employees in the field internationally. Our company supplied the employees in remote locations with satellite phones so that they could check in regularly on the projects they were assigned to. The operations team responsible for the phones was one of the customer groups I worked with regularly. I was shadowing them and noticed they were struggling to monitor their phone assignment and usage. They kept the information they had in spreadsheets and it was never updated properly. They were constantly reaching out to the people in the field to ask usage questions which cost them time and money at a time when satellite phones were very expensive.

I identified an opportunity to build an online resource tracking system. I worked with a senior engineer to quickly stand up a system that tracked the phone assignments and pulled usage data from the various carriers we used. The solution helped the operations team keep track of their inventory and it helped our accounting and finance teams report and forecast more efficiently. Our solution costs roughly thirty thousand dollars to build and it saved double that in resource time and reduced phone usage in the first year alone."