Describe a time when you identified and implemented an internal process improvement.

Remember to clearly describe the factors that led to the process improvement you identified. Additionally, include any relevant metrics for budget or time savings that were realized as a result of the change you implemented.

"The teams I work with currently were suddenly required to shift to a remote work setting. We had experience working remotely, but we were typically in the office together at least three days a week. We work iteratively, but we do not follow any specific agile methodology. Each team follows a slightly different process that works best for their needs.

I met with the project managers and technical leads from each of my teams two months after the shift to holding a reflection meeting. I had noticed that there was a change in the rate of output for some of the teams, and I wanted to make sure we addressed any issues as quickly as possible.

It turned out that relying on team members to organically collaborate through Slack and conference calls was not enough. The leads on each team all agreed that time was wasted because people were unsure of exactly what other people were working on and when items with dependencies would be available.

I asked each team to take on a daily stand-up meeting similar to the one that is used in Scrum. The goal of the meeting would be to provide transparency and establish collaboration agreements. The teams met quickly each morning to discuss what each person was working on and what needs they had from their teammates. We set a target of ten minutes or less for each meeting.

This small change in procedure led to a sizable improvement in accountability and productivity. It originally looked like we would miss the date for the major milestone we were working toward, and we ended up delivering two weeks early. I met with several team members on each of my teams informally after the change to get their opinion on the shift and they all indicated it was helpful."