Describe your experience with managing system analysis and design initiatives.
Technical program managers at Facebook are expected to have end-to-end experience in managing the technology solution development process. Interviewers ask this question to ensure candidates have the experience necessary to work with stakeholders to define scope, gather high-level requirements, and oversee the detailed analysis and design phases of product development and support.
Remember to describe your experience partnering with analyst leads in the event you did not lead actual analysis efforts. For example, a lead engineer might partner with senior analysts and user experience experts to define the strategy for the front-end design of a system. Likewise, describe your experience partnering with engineering leads if you come from project management or analytical background and were not in charge of the technical design phases of product development.
"I began my career in technology as a business systems analyst. The teams I worked on built custom enterprise solutions, implemented 3rd party solutions, and developed customer-facing web-based solutions.
I initially partnered with senior analysts on projects, but quickly earned a role as the lead analyst on all of my projects. I led discovery initiatives to define goals and scope, gathered business requirements, authored functional requirements, and helped our engineers document the technical requirements for our systems. Additionally, I reviewed usage metrics, authored reports, and reviewed data to assist our support analysts as needed.
I partnered with architects, database designers, usability experts, and engineers in the design phases of our projects. We followed an agile methodology, so this was a continual and ongoing process.
I was then promoted to project manager and program manager. I stayed involved in the analysis and design activities with my teams. I offered guidance, served as a subject matter expert, and made strategic decisions. I was responsible for the overall success of these two phases of each project within my program."
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