"I am attentive to customers. I actively listen and ask questions so I can better understand how I can help them, whether that be finding the right product or making recommendations based on their beauty goals. I never rush or pressure a customer into a sale, but rather I am patient and ensure I answer all of their questions so they can make the best decision for themselves. If a customer has a question that I can't answer, I never make something up on the fly, instead, I quickly research it or find a colleague who can help. I want every customer to feel valued and welcome in our store and I make every effort to deliver top-notch customer service with every interaction."

"I strive to be as knowledgeable as possible about the products and services my company sells. By doing so, I'm prepared to help customers find the products they need, make recommendations to them based on their needs and goals, and answer any questions they have. I focus my attention on the customer I'm with and I make every effort to ensure they feel like they are important and appreciated as a customer. If a customer has a bad attitude or acts rudely, I do not take it personally and I remain professional in positive in my interactions. My goal is for every customer to have a positive experience with us."