"I often find that being personable and patient is an effective strategy. Being pushy, aggressive, and pressuring customers typically does not result in a sale and if it does, it's likely they change their mind and return the item. I'm always well-dressed and presentable and knowledgeable about the products in my department. I focus on understanding the customer's needs by asking questions and actively listening. I spend time with them helping them use testers and samples that we have in stock, that way they can try the products and make sure it's something they like and will use. If we have promotional sales, I will of course share that information with customers as well."

"I am an expert makeup artist and I've found that my skills and experience help increase sales. Oftentimes, a customer comes in having seen a product on social media. I help them find and sample that product if it's available to try, and I use their feedback to help guide my strategy. If they are not happy with the product, I will make other recommendations based on their style, skin type, skill level, etc. Sometimes, I offer mini makeovers and customers will be so happy with the way they look, that they will buy the products I used on them. If they like that product, I usually suggest add-on items that people who like that original item tend to purchase."