Tell me about a time when you had to step in and be a leader.

"My manager went out on leave unexpectedly, and they asked me to be the backup until she returned. I jumped in and began taking over tasks that she normally did daily and reassured the team that I was there to support them during that time. It was challenging to manage my workload while covering his, but I enjoyed the experience and learned a lot in the process."

"I was part of a local volunteer group that planned fundraising events for our community children's home. Aside from our leader, I was the volunteer with the most seniority. In the middle of our busiest season, he resigned from his position and there was no backup person. I quickly volunteered to step in and lead the group of volunteers so there would be no negative impact on the fundraiser. I relied on my previous experience and the efforts of the team and I was able to keep things organized and moving in the right direction until they found a replacement. I feel I have qualities that would make me a good leader. I am an active listener, I'm an extrovert, I'm an effective communicator and I'm able to motivate others and bring people together to achieve common goals. These are all skills I would bring to Estee Lauder if offered the position."