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NARS Cosmetics

26 Interview Questions & Answers

1.
At NARS Cosmetics we put a lot of effort into our branding. In your opinion, how do we stand out from our competitors?
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1.
At NARS Cosmetics we put a lot of effort into our branding. In your opinion, how do we stand out from our competitors?
Since you are applying to work for NARS Cosmetics, chances are, you enjoy their products and services! Take this as an opportunity to compliment them on what they are doing right! Research their website for any recent news, accolades, or product launches. Be sure to comment on your findings.

Rachelle's Answer #1
"I was on the NARS Cosmetics website yesterday and saw on your 'Social Impact' page that your company financially supports female entrepreneurs. This effort is a great way to stand out from your competitors since the majority of your buyers are female. To empower your customers is a genius idea."
Rachelle's Answer #2
"I find your branding to stand out because it's clean and you boast recycled packaging which many consumers value these days."
2.
We take customer service very seriously at NARS Cosmetics. If a customer wanted to return a makeup product that had been significantly used, what would you do?
If you can research the return policy at NARS Cosmetics before your interview, it's a great idea to refer to their policies when answering this question. If you are responding strictly from instinct, be sure to think about what you would like to hear as a customer while keeping the profits of the company in mind. Affirm with the interviewer that you put a value on customer service.

Rachelle's Answer #1
"I agree that customer service is everything - especially in such a competitive industry. I know from being a customer at NARS Cosmetics that you will take a gently used product back in the first 30 days. I think that is fair. If a customer had used a significant amount of the product before returning, I think it would depend on the reason. For instance, if they had an allergic reaction vs. simply being bored of the color. I will always follow company policy and, if unsure, will call a manager for assistance."
Rachelle's Answer #2
"In this situation, I would follow your company policy and accept the return. From what I understand, NARS Cosmetics accepts returns, no questions asked, for the first 30 days."
3.
The beauty industry is very competitive. Why do you want to work for NARS Cosmetics?
Openly discuss with the interviewer why you want to work for NARS Cosmetics versus their competitors. Perhaps you have a friend who has worked at NARS Cosmetics, or it is your favorite place for all of your beauty needs. Keep your answer brief, and positive.

Rachelle's Answer #1
"I want to work for NARS Cosmetics because you have been my favorite place to shop for the past six years! I love your customer rewards program and the company culture is upbeat and enticing."
Rachelle's Answer #2
"In a competitive industry, I want to work for the best! I believe that NARS Cosmetics is the best because you care about the type of product you distribute and are well known for not testing on animals."
4.
At NARS Cosmetics we seek to hire those who have a true passion for the beauty industry. How do you stay up to date on industry trends?
Assure the interviewer that you have a genuine interest in this industry. Perhaps you follow a few beauty bloggers? Maybe you read specific magazines, or perhaps you even subscribe to the NARS Cosmetics newsletter for updates on new and unique products. Keep your answer brief and informative.

Rachelle's Answer #1
"I have a keen interest in the beauty industry. Some of the ways that I stay in touch with industry trends is by subscribing to the NARS Cosmetics newsletter and following The Beauty Blog online. I also follow a few great Instagram accounts."
Rachelle's Answer #2
"I stay up to date on industry trends through reading books, and continued education. Also, I have a mentor who has been in the beauty industry for quite some time. She helps me to stay up to date on new happenings in the industry."
5.
Name your favourite NARS Cosmetics product and why it's your favourite.
Researching NARS Cosmetics before your interview is incredibly important as you want to be prepared for questions such as this. The last thing that the interviewer wants to hear is that you have never used their product or service. Assure the interviewer that you have a personal interest in NARS Cosmetics products and services.

Rachelle's Answer #1
"I have a few favorite products from NARS Cosmetics; however, if I had to choose just one I would say that is it XYZ. This product smells amazing, and I love how luxurious it feels on my skin."
Rachelle's Answer #2
"If you have not used their products before: "I have heard many great things about Product ABC and saw from your website that it is a best seller. I look forward to giving it a shot!"
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