Practice 35 CVS Pharmacy interview questions covering customer service, healthcare knowledge, and retail operations.
Question 5 of 35
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
CVS takes loss prevention and employee theft very seriously. Loss prevention initiatives are important to ensuring that CVS remains competitive in the market. As part of their training, employees are taught how to identify potential theft and how to report it to their supervisors or the loss prevention team. Employees need to report any suspicious behavior or activity, even if it involves a coworker, to maintain the integrity and trust of the company. CVS also encourages employees to speak up if they witness any unethical behavior or violations of company policies. By doing so, they can help protect the company and maintain a safe and fair work environment for all employees. Describe what you would do if you discovered a coworker stealing, including reporting the incident while following company protocols.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"My reaction to employee theft would differ if I were a retail associate or manager. If I were a manager and caught an employee stealing, I would terminate them immediately. If I were an associate, I would report the incident according to company protocol. I would avoid approaching the employee as I would not want to make it a personal issue."

Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
"I once had a coworker who asked me to help them steal, and it was so uncomfortable! I would never steal anything for any reason, so it was easy to say no to him. Even though it was hard to tell my manager and know that my coworker would probably get fired, I had to do the right thing. What is the process for those kinds of situations at CVS?"

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Written by Krista Wenz
35 Questions & Answers • CVS Pharmacy

By Krista

By Krista