Practice 35 CVS Pharmacy interview questions covering customer service, healthcare knowledge, and retail operations.
Question 12 of 35
Why the Interviewer Asks This Question
Example Answer
Example Answer 2
Community Answers

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Having a versatile schedule is valuable in the retail world, and CVS Pharmacy employees must be adaptable and flexible. When the interviewer asks what you would do if your coworker did not show up for their shift, they are trying to assess your problem-solving and teamwork skills. It's essential to remain calm and collected in these situations and devise a plan to ensure the store runs smoothly. One approach may be communicating with coworkers and redistributing tasks to ensure all responsibilities are covered. Another option could be to reach out to a supervisor for assistance in finding a replacement or adjusting the schedule. Ultimately, the interviewer wants to see that you are proactive and capable of handling unexpected situations professionally. Assure the interviewer that you are a team player and are happy to step in if a shift needs to be covered at the last second or extra slack needs to be taken up if the store is short-staffed.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"I know coworkers and managers rely on every team member to show up for their shifts on time and prepared to work. If my manager needed me to come in at the last minute to cover a shift for someone who didn't show up, I would be happy to fill in. I want my coworkers and managers to see me as a willing and excited team player. If the coworker did not show up for a shift I am working with them, I would be prepared to have a busy day as I would take up my coworker's slack."

Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
"I'm in a position right now where I have plenty of free time, and my schedule is very flexible. As long as I'm available, I'm always happy to cover a coworker's shift if they're unable to make it. In the past, I've also volunteered to stay late to cover shifts that coworkers don't show up for, and I'd almost always be able to do that at CVS Pharmacy as well."

Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
0 - Character Count
Anonymous Answer
I want my leaders to see I am a team player. I will cover their shift if my manager needs me to come in.

Rachelle's Feedback
Great! It seems you are a very reliable and cooperative person - a great addition to any team looking for a team player :) If you have covered a shift for someone in the past, this is a good opportunity to tell a brief story of a time when you helped out.
Prepare for questions about pharmacy regulations, MinuteClinic scenarios, and customer care expectations.
Get StartedJump to Question

Written by Krista Wenz
35 Questions & Answers • CVS Pharmacy

By Krista

By Krista