35 CVS Pharmacy Interview Questions & Answers

01 This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours? COMPATIBILITY

02 CVS puts customer service first. How do you ensure that you always put the customers' needs first? CUSTOMER SERVICE

03 What do you know about CVS? Why do you want to work for us? DILIGENCE

04 How would you handle a customer who was arguing with you about a potential return? CONFLICT

05 We have a strong employee honesty program in place at CVS to prevent loss. What would you do if you discovered a coworker stealing product or money? TOUGH

06 In this role you will be required to handle customer transactions. On a scale of 1-10 how strong are your mathematical skills? COMPETENCY

07 This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this? OPERATIONAL

08 In our retail stores, we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display? CREATIVE THINKING

09 At CVS, we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us? LEADERSHIP

10 Tell me three qualities you possess that make you a strong fit for this position. COMPATIBILITY

11 Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is aggressive towards you or a coworker? CONFLICT

12 In a retail environment, staff turnover is often high. How would you handle it if your coworker did not show up for their shift? ROLE-SPECIFIC

13 You will be responsible for a large amount of cash and valuable merchandise. What would your most recent employer say about your character and honesty? DISCOVERY

14 Have you researched our company values? What makes you the best candidate for us? DISCOVERY

15 Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why? EXPERIENCE

16 Give me an example of a time when you went above and beyond. CUSTOMER SERVICE

17 How do you like to be recognized for your accomplishments? ACCOMPLISHMENT

18 Tell me about a time when you made a suggestion requesting change in an organization. ORGANIZATIONAL

19 What is the most competitive work situation you have experienced? How did you handle it? What was the result? ADAPTABILITY

20 Why is this job with CVS right for you at this time in your career? DISCOVERY

21 What type of manager brings out the best in you? MANAGEMENT

22 How do you handle a situation where your supervisor does not properly communicate information to you? COMMUNICATION

23 Personality fit is important to us. How would you describe your personality? COMPATIBILITY

24 What type of work environment do you dislike working in? ORGANIZATIONAL

25 We need reliable people on our team. How many days were you absent from work last year? DISCOVERY

26 Describe to me your ideal employer. DIRECT

27 How can we motivate you on the job? MANAGEMENT

28 What are your salary expectations? SALARY

29 How do you feel about performance incentives? JOB SATISFACTION

30 What do you hope to learn from this job at CVS? DISCOVERY

31 Do you have reliable transportation? DIRECT

32 How do you handle situations that could cause you to be late or miss work? COMPATIBILITY

33 What weakness have you recently turned into a strength? DISCOVERY

34 Where do you see yourself in five years? CAREER GOALS

35 What is your biggest pet peeve in the workplace? OPERATIONAL

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35 CVS Pharmacy Interview Questions & Answers

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