CVS Pharmacy Mock Interview
Practice 35 CVS Pharmacy interview questions covering customer service, healthcare knowledge, and retail operations.
Question 22 of 35
How do you handle a situation where your supervisor does not properly communicate information to you?
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35CVS Pharmacy Interview Questions & Answers
Compatibility
1.This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?
Customer Service
2.CVS puts customer service first. How do you ensure that you always put the customers' needs first?
Diligence
3.What do you know about CVS? Why do you want to work for us?
Conflict
4.How would you handle a customer who was arguing with you about a potential return?
Tough
5.We have a strong employee honesty program in place at CVS to prevent loss. What would you do if you discovered a coworker stealing product or money?
Competency
6.In this role you will be required to handle customer transactions. On a scale of 1-10 how strong are your mathematical skills?
Operational
7.This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this?
Creative Thinking
8.In our retail stores, we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?
Leadership
9.At CVS, we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us?
Compatibility
10.Tell me three qualities you possess that make you a strong fit for this position.
Conflict
11.Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is aggressive towards you or a coworker?
Role-Specific
12.In a retail environment, staff turnover is often high. How would you handle it if your coworker did not show up for their shift?
Discovery
13.You will be responsible for a large amount of cash and valuable merchandise. What would your most recent employer say about your character and honesty?
Discovery
14.Have you researched our company values? What makes you the best candidate for us?
Experience
15.Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why?
Customer Service
16.Give me an example of a time when you went above and beyond.
Accomplishment
17.How do you like to be recognized for your accomplishments?
Organizational
18.Tell me about a time when you made a suggestion requesting change in an organization.
Adaptability
19.What is the most competitive work situation you have experienced? How did you handle it? What was the result?
Discovery
20.Why is this job with CVS right for you at this time in your career?
Management
21.What type of manager brings out the best in you?
Communication
22.How do you handle a situation where your supervisor does not properly communicate information to you?
Compatibility
23.Personality fit is important to us. How would you describe your personality?
Organizational
24.What type of work environment do you dislike working in?
Discovery
25.We need reliable people on our team. How many days were you absent from work last year?
Direct
26.Describe to me your ideal employer.
Management
27.How can we motivate you on the job?
Salary
28.What are your salary expectations?
Job Satisfaction
29.How do you feel about performance incentives?
Discovery
30.What do you hope to learn from this job at CVS?
Direct
31.Do you have reliable transportation?
Compatibility
32.How do you handle situations that could cause you to be late or miss work?
Discovery
33.What weakness have you recently turned into a strength?
Career Goals
34.Where do you see yourself in five years?
Operational