Tell me about a time you had too many things to do and were required to prioritize your tasks as a Pharmacist. What did you learn from this situation that you can bring to the CVS Pharmacy team?

"At the beginning of my shift, I like to have a quick huddle with the team on staff that day in the pharmacy to discuss any issues. That helps set the stage for open communications throughout the day. A couple of months ago, two staff members had to go home with a bad stomach illness. Prioritization became key because it was a busy day. I worked through the customers in the store first, like I always do, but this time with a more keen eye and urgency. When we had an empty counter, we handled the phone calls and other administrative tasks. In the meantime, we called other staff to see if they could join our shift, and we were fortunate to find one person to come in."

When answering this question, walk the interviewer through your process of prioritizing and explain why it works for you. Describe the situation and your thought processes involved. Explain the different levels of importance of each task and how you decided to work through things the way you did. You may also mention the tools or resources you use to stay on task in your work as a Pharmacist.