"My patients I work with currently would say that I'm a very patient and respectful person. I pride myself on being patient, especially with my elderly patients. Sometimes just being patient and taking a few extra moments with them means a lot. In a retail pharmacy setting like CVS Pharmacy, patience and respect for your customers is a highly desirable quality to ensure that all questions are answered and that customers continue to return with their business."

Let the interviewer know that your patients would say that you are knowledgeable, kind, and helpful. Go ahead and share a brief story about a time you helped a patient, and they let you know how much it meant to them. If you have any direct feedback you've received from customers or your leaders throughout your career, now is a great time to share that feedback.