"As you can see from my CV, I spent four years working as a Pharmacy Tech during my undergraduate program, and I am grateful for that experience. During my time working as a tech, we had to work short-staffed a few times. It took a true team effort, and I never hesitate to step up at the moment. If this happened at CVS Pharmacy, I would first contact other staff to help cover according to the company's policy, whether that means contacting them myself or asking a manager. Then, I would take the reins and direct my pharmacy team to handle things short-staffed. I would rely on my communication skills to keep things moving smoothly."

First, assure your interviewer that you would follow any corporate policies on contacting others to help cover the shift. Then you'll want to talk about your ability to lead others and make do with the staff you have on hand. If you've experienced similar experiences throughout your career, don't hesitate to discuss them with your interviewer.