If you felt a CVS Pharmacy customer was using prescribed drugs for the wrong reasons, what would you do as our Pharmacist on duty?

"As a Pharmacist, the first step is identifying a problem. I know to look for red flags like varying providers writing the prescriptions, early fill requests, and paying solely in cash. If I have questions, I will phone physicians to verify patient diagnoses to ensure the patient is using their medications correctly. Keeping the physician informed of the patient's usage is one of the ways that I monitor medication usage."

Tell the interviewer that you would make time to do the research to track the patient's usage over the last year to determine if there was a trend of abuse. Then describe how you would work with the prescribing physician to inform them of the situation so they could take action on their end and discontinue dispensing on yours. This question also allows your interviewer to discuss CVS Pharmacy's policies, so don't hesitate to ask your interviewer.