Have you ever been involved in quality improvement initiatives in the pharmacy setting?

At CVS Pharmacy, quality in the pharmacy comes down to patient safety and creating a simplistic design for customers. Talk about any experience you have in leading or participating in quality improvement efforts throughout your career. If you don't have formal experience, that is okay. Explain that you are aware of the importance of focusing on quality service improvement and won't hesitate to chime in as a Pharmacist at CVS Pharmacy.

"Yes, early in my career in the hospital pharmacy setting, I was involved in a system-wide quality improvement initiative surrounding patient data access. I represented the pharmacy to ensure that the patient data we needed was available in real-time so that our staff could be proactive in patient interventions on the hospital and clinic floors. Coming to the retail pharmacy setting at CVS Pharmacy, I'd love to be involved in quality measures that focus on great service for your customers."