If hired as our next Pharmacist at CVS Pharmacy, how will you handle disagreements with colleagues and other pharmacy team members?

"I'm not immune to disagreements with providers, colleagues, and techs, and I always approach disagreements with an open mind and open discussion. I seek to understand where someone is coming from on an issue, hear them out, and then have a discussion. Last week, the lead tech in my pharmacy wanted to reorganize some of the work areas on a slow day shift. I heard her reasoning for wanting to do this and let her know that we should involve input from all staff moving forward. We both agreed that this was the best path."

First and foremost, you want to explain that you are well aware that disagreements happen in the pharmacy and that you take a diplomatic and respectful approach to all staff disagreements. If possible, talk about a time you faced a disagreement on the job and talk about your process for working through the situation to help create a positive result.