Have you ever faced a problem at work? If so, how did you handle it?

Focus on giving an example related to the position you are interviewing for. If you have not worked in a pharmacy or healthcare before, provide an example from a previous job.

If you have never faced a problem at work before, avoid simply responding that you have not had a problem at work. Even if you have never encountered a problem at work, you should follow up in your response with how you would approach the issue.

"Yes, I recently faced a problem where I currently work. I work part-time at a coffee shop and had two of my coworkers call in sick, leaving me alone to run the entire shop. My supervisor was on vacation and could not be reached, so my coworkers texted me to say they would not be in. It was a Sunday which is one of our busiest days, and I knew I could not handle it on my own. I called every employee on the list and was able to get two staff members to come in during the rush hour. It worked out, but it was stressful trying to serve customers while making phone calls to find people to cover."