Tell us how you keep your knowledge current with ongoing changes in the banking industry.
Due to the competition within the banking industry, Bank of New Zealand strives to stay relevant by adapting its products and services to meet customer needs. The interviewer wants to know that even if you have a formal degree; you're committed to staying up to date with industry trends and technology, to better serve your customers. Discuss techniques you use to stay current on trends (IE: reading news articles, press releases, blogs, etc.).
"I am interested in learning about helping my customers with their investments. I like to read financial blogs to stay on the cutting edge of latest trends. I also enjoy reading the latest books with a financial scope and listening to financial advice. I also follow Bank of New Zealand on Twitter and keep abreast of relative headlines."
"I am an avid reader, and my top go-to books for banking related knowledge are A, B, and C. I also listen to a few investment-related podcasts on a weekly basis. I understand the importance of staying on top of the latest trends and news in the banking industry."
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Anonymous Answer
I enjoy reading the latest books with a financial scope, such as Credit Risk Analytics, written by Bart, Daniel, and Harald. I am going to join some meetups and training to keep my knowledge current with ongoing changes. I also follow Westpac New Zealand Limited on Linkedin and keep abreast of relative headlines.
Rachelle's Feedback
You give a variety of ways that you stay on top of trends and happenings in the banking industry, which is great! This variety will show the interviewer that you have a keen interest in learning many different facets of the industry.
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