How do you check your work for accuracy?
Employees at Bank of New Zealand need to be detail-oriented as small mistakes could have a negative impact on the team, business, and customer. The interviewer is trying to discover more about how you focus on your work, if you can avoid distractions, and how you deliver accurate and quality results. Explain the techniques or steps you take to eliminate minor mistakes and ensure your customer transactions and paperwork are accurate.
"I take pride in any work with my name attached to it and therefore, always review my work before I submit it. Whether I am typing an email or handling cash, I always check my work twice and sometimes even ask a co-worker to review it first. Being detail oriented and thorough are two of my greatest skill sets."
"In my current role, I'm responsible for many different reports that are sent to senior leaders. I also process loan applications, create employee schedules and send out important staff memos. No matter which responsibility I am working on, accuracy is critical. I often work on my most important projects first in the mornings, when I'm most focused and can limit distractions in the office. If I'm pulling financial reports, I always double check my work and use a calculator or formula in Excel to ensure the data is correct, versus relying on mental math or handwritten calculations."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
About the accuracy of numerical analyses, I use a different way to double-check and plot figures to have views of data. For text type of work, I read again and ask for help if I am unsure of my accuracy.
Rachelle's Feedback
It's nice that you gave a couple of scenarios. This answer is thorough and lets the interviewer understand your process a bit better.
