"One of the things I've learned in this profession is that nothing stays the same. I recognize that I need to be adaptable, flexible, and willing to change as the environment evolves. I have always been a believer in standards and repeatable processes and procedures. These help the IT organization accomplish its tasks quickly and accurately. However, as the environment changes, these processes and procedures also need to change. This is why I review them periodically to make sure we're keeping up with the developments the organization is undergoing and adapting as needed."