Can you define OSI and provide an example?

How to Answer
Answer Example

Within the information technology or IT industry, there are thousands of commonly used acronyms. Senior technical support engineers will often use these in conversations to save time since other technical support personnel clearly understand what they mean. You are very likely to be asked about many of these during the interview for this role. However, you should never respond to a question using acronyms or terminology the interviewer may not be familiar with. One of the things the interviewer is looking to learn about you is your communication style and ability to discuss the technical concepts with other people in the organization who do not have a technology background. Keep this in mind when answering any question, even those about the acronyms.

"The term OSI stands for open system interconnection. It describes how messages should be conveyed between any two nodes or devices within a network. It is made up of several layers, and each layer provides services to the layer above. A well-known OSI is TCP/IP, which stands for Transmission Control Protocol/Internet Protocol. This is the standard protocol in most networks and consists of five layers, each of which performs a specific function."

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How to Answer: Can you define OSI and provide an example?

Advice and answer examples written specifically for a Senior Technical Support Engineer job interview.

2. Can you define OSI and provide an example?

How to Answer

Within the information technology or IT industry, there are thousands of commonly used acronyms. Senior technical support engineers will often use these in conversations to save time since other technical support personnel clearly understand what they mean. You are very likely to be asked about many of these during the interview for this role. However, you should never respond to a question using acronyms or terminology the interviewer may not be familiar with. One of the things the interviewer is looking to learn about you is your communication style and ability to discuss the technical concepts with other people in the organization who do not have a technology background. Keep this in mind when answering any question, even those about the acronyms.

Answer Example

"The term OSI stands for open system interconnection. It describes how messages should be conveyed between any two nodes or devices within a network. It is made up of several layers, and each layer provides services to the layer above. A well-known OSI is TCP/IP, which stands for Transmission Control Protocol/Internet Protocol. This is the standard protocol in most networks and consists of five layers, each of which performs a specific function."

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