"The first things I seek to establish with project managers I have leadership and management responsibility for are trust and transparency. I want them to know it is okay to be vulnerable and to learn. I want them to know that mistakes happen, and they are a team's responsibility. I want them to know I am there to support them and I expect honesty so that we can proactively make changes as necessary. I do not expect perfection, but I expect excellent communication and demonstrable growth.
I also expect adaptability from the project managers I lead. Things change constantly and I seek to create an agile and creative environment. I challenge PMs to always look for the value stream and to find ways to maximize it on behalf of their teams and their customers.
I expect the PMs on my team to have a strong project management knowledge base and to continue to learn. I expect them to share best practices, earn from each other's successes and failures, and suggest process changes that add value.
Finally, I expect the PMs I lead to be leaders. I ask them to find ways to get to know their teams and their customers better so they can serve their teams at a high level. I ask them to lead by example. I challenge them to be prepared to have difficult conversations and defuse conflicts when needed. I ask them to find what works best for their teams and to foster a dynamic and fun environment in which everyone can thrive."
