How to Answer: Tell me about a time when you created a design, and the client was not pleased with it. How did you change the design and what was the final outcome?
Advice and answer examples written specifically for a Landscape Architect job interview.
30. Tell me about a time when you created a design, and the client was not pleased with it. How did you change the design and what was the final outcome?
How to Answer
Provide an example of such a situation by emphasizing your willingness to work tirelessly until the client is highly satisfied with the finished product. The interviewer wants to ensure you are client-oriented and committed to clients' satisfaction.
Written by Sue Oberliesen on December 1st, 2021
Answer Example
"While working at (X company) as a/an (X position title), I created (X design), however, the client was dissatisfied with it because (X reasons why he/she was dissatisfied, such as miscommunication). I met with the client to determine what his/her expectations were and committed to providing a new design in a timely fashion. The client wanted (X client expectations, so I modified my old design by (X alterations made) and resubmitted my design to the client. I work long hours to complete the new design as soon as possible. In the end, the client was highly satisfied."
Written by Sue Oberliesen on December 1st, 2021
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