When have you provided excellent customer support?

How to Answer
Answer Example

Come prepared with a few examples where you have provided excellent customer support and be prepared to give them to the interviewer. Almost all interviewers will ask a form of this question throughout your interview. They may even ask this question in multiple ways, so it's good to have a few examples to provide for the interviewer.

Here is an interview answer example: "A customer had called, asking about one of our products. After I described the product to her, I then proceeded to locate a store nearest to her location. I checked if there was stock available and let her know who to look for at the store. The customer thanked me gladly for going the extra mile for her convenience."

"A customer had called, asking about one of our products. After I described the product to her, I then proceeded to locate a store nearest to her location. I checked if there was stock available and let her know who to look for at the store. The customer thanked me gladly for going the extra mile for her convenience."

Next Question

How to Answer: When have you provided excellent customer support?

Advice and answer examples written specifically for a Customer Representative job interview.

4. When have you provided excellent customer support?

How to Answer

Come prepared with a few examples where you have provided excellent customer support and be prepared to give them to the interviewer. Almost all interviewers will ask a form of this question throughout your interview. They may even ask this question in multiple ways, so it's good to have a few examples to provide for the interviewer.

Here is an interview answer example: "A customer had called, asking about one of our products. After I described the product to her, I then proceeded to locate a store nearest to her location. I checked if there was stock available and let her know who to look for at the store. The customer thanked me gladly for going the extra mile for her convenience."

Answer Example

"A customer had called, asking about one of our products. After I described the product to her, I then proceeded to locate a store nearest to her location. I checked if there was stock available and let her know who to look for at the store. The customer thanked me gladly for going the extra mile for her convenience."

Next Question