How do you typically deal with conflicts between team members in the workplace, and how will this help you as a Band 7 Manager?

"As a leader, I don't wait until problems explode and start impacting patient care before I get involved. I identify potential conflicts before they happen by maintaining open communication with all staff. I always remain calm, communicate with both parties, suggest solutions, and encourage my team to be respectful of each other."

Conflict resolution is easier when you understand the causes of conflict and remember that open communication is always crucial. Talk about your philosophy for resolving workplace conflicts and how you will bring this approach as a Band 7 Manager. If you have an example of a time when you successfully navigated a conflict among team members, this is a great time to express how you handled that situation.