"I always think back to when we transitioned from manual documentation of patient care to electronic documentation when I think about managing change. To ensure that my team was properly trained, I collaborated with our IT department to hold hands-on training sessions for those who were not computer savvy. We also created training manuals and did mock documentation sessions as well. I learned from this experience that having a positive attitude and focusing on the end goal was important as my team followed my lead in these mindsets. As a Band 7 Manager, I would take this same approach when leading my team in a time of change."

As you answer this question, make it clear that you will be an effective manager and proponent of change as a Band 7 Manager. Before your interview, think about your leadership style and how it will help lead a team through any change - large or small. If you are struggling to find ideas, some great things to discuss include your ability to formulate and sell a plan for a change, focus on setting new objectives for your team, and ability to manage expectations and hold staff accountable.