Who are Zillow's top competitors? Name one factor we do better than the rest.
Zillow has single-handedly revolutionized the online real estate industry. For that reason, it's essential that you come to your interview with an expanded understanding of what they do and who their competitors are. One of their biggest competitors is Redfin, primarily due to their unique redefining of how the real estate agent approaches selling your home and earning their commissions. But listing Trulia or Hotpads would be a mistake, since both Trulia and Hotpads are ZillowGroup's other subsidiary companies. Show up prepared, and don't just rely on a google snippet for your intel! Take some notes on their competitors and take the time to compare services. What do you believe is the standout factor for Zillow?
"I understand that you were one of the first to market with a full-service online property platform and today your top competitors are (A), and (B). One factor that stands out to me, above all the rest, is the fact that your platform offers many add-on services such as a sales proceeds calculator, home estimation tools, and local news feeds for your users to stay in-the-know on what is happening in their marketplace."
"Research shows me that your top competitors are (A), (B), and (C), although Zillow was the first to market with many services that went beyond offering static listings. I understand that you source insights from the people who live in particular neighborhoods so that you can offer new buyers a deeper understanding of the community they are interested in moving. Passing along advice from local real estate agents, brokers and other real estate professionals is another reason why Zillow stands out above the rest."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
Zillow has a few competitors including Redfin, Realtor.com, Foreclosure.com, to name a few. These companies have strong specific areas, but Zillow is strong in all aspects.
Zillow takes the lead in all areas with the capacity to keep evolving with the sub companies it owns. Zillow is the top company and the first one that comes to mind when looking for a home.
Stephanie's Feedback
Your response makes it clear that you understand the market and competitors, but you need to a bit more specific by zeroing in on exactly what it is that Zillow does better. Is it website usability? Inventory? Responsiveness? Accuracy? Because this question explicitly asks for "one factor," you'll want to have a specific factor in mind to name.