Wal-Mart Mock Interview

Practice 40 Wal-Mart interview questions covering customer service, retail operations, and leadership scenarios.

Question 38 of 40

What's the biggest lesson you've learned from a mistake you made?

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Kevin Downey
Kevin Downey

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.

"I was training a new-hire. I told them what to do and how to it, but didn't explain why each step was important. They didn't understand the full impact each step had on the store, and as a result, their quality of work didn't meet expectations. Since I was the one training them, the responsibility for their quality of work fell on my shoulders. Now, any time I am assigning any task, I preface the objective of the work before I assign the tasks and how to get the work done. I learned this helps our crew take more pride in their work."

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