Wal-Mart Mock Interview
Practice 40 Wal-Mart interview questions covering customer service, retail operations, and leadership scenarios.
Question 13 of 40
How do you expect to make a difference at Walmart?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Research their company and explore their mission statement and core values. As stated on their website, 'Since the first Walmart opened in 1962 in Rogers, Arkansas, we've been dedicated to making a difference in the lives of our customers. Today, we're helping communities save money and live better all over the world.' This question assesses how familiar you are where their company and values, while ascertain how align your values are with theirs. If their mission statement is part of what drew you to pursue this opportunity, let them know.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I will make a difference by being the smiling face that every customer wants to see when they enter into a Wal-Mart. I am very punctual and am very much a sponge when it comes to taking feedback and implementing it. I am a quick learner and easy to manage."
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Anonymous Answer
I would make a difference at Walmart because it is important that I work my hardest. I will always make sure to have a positive attitude along with a smile, and it is important that every customer is attended to and feels the friendliness.
Rachelle's Feedback
Excellent! Walmart is all about service with a smile so, this answer should make the interviewer very happy. I have reworded it in a way that will help the interviewer to picture you in the role.
"I will make a difference at Walmart by always having a positive attitude and a smile, and working my hardest every day. I look forward to delivering warm and friendly service to Walmart customers."
Anonymous Answer
By greeting and giving excellent customer service, using my knowledge and experience to answer customer's questions.
Rachelle's Feedback
Good start! Digging a bit deeper, will you commit to learning Walmart procedures and products so that you can best answer customers' questions? Try to add in something that is a standout, and not so general.
Anonymous Answer
I will make a difference by coming in Wal-Mart with my smiling face and greeting every customer that walks through the door. I'm a very dependable person and a fast learner and I'm also able to take constructive criticism when needed and work harder at my goals
Rachelle's Feedback
Awesome! These are wonderful reasons to hire you.
"I will make a difference by coming into Wal-Mart with a smile on my face. I will greet every customer who walks through the door. I'm a very dependable person and a fast learner. I'm also able to take constructive criticism when needed and work hard to achieve my goals."
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Prepare for situational questions that Wal-Mart store managers use in interviews.
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