Practice 40 Wal-Mart interview questions covering customer service, retail operations, and leadership scenarios.
Question 17 of 40
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
There are some things that your resume cannot do. Showing off your great personality is one of them, for instance! This question is an excellent opportunity to share your soft skills (or interpersonal skills). Share your experience and approach to your time management, project management, communication skills, emotional maturity, and any difficult to quantify traits, such as a positive attitude. Any leadership qualities and/or an ability to motivate your teams or setting the workplace. Demonstrate to the interviewer your customer service skills are above and beyond. You are willing to work your hardest and make sure Wal-Mart will always be a place where customer satisfaction is guaranteed, where friendly service can be expected. Talk to the interviewer about some of your unique qualities and be sure to tie these qualities into how they will benefit the company, should they hire you.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have a unique ability to strike up a conversation and build rapport with nearly anyone. This skill is a great help when it comes to customer service and sales. My up-selling percentages are always very high."

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I am a very positive person even when I am having a hard day, I will always stay positive, and I'm a very friendly person most people tend to get happy when they are around me.

Rachelle's Feedback
Being friendly and positive are wonderful qualities. The interviewer should be very happy to hear that you will bring a positive outlook to the Walmart environment.
Anonymous Answer
My great qualities are-I am friendly and respectful with customers. I treat them to feel happy and comfortable.

Rachelle's Feedback
This is nice to hear! Can you give an example of a time when you displayed these qualities in the workplace, above any of your colleagues? Talk about a time that these qualities made a significant difference.
Prepare for situational questions that Wal-Mart store managers use in interviews.
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Written by Rachelle Enns
40 Questions & Answers • Wal-Mart

By Rachelle

By Rachelle