We work hard to keep a harmonious workplace culture at Verizon Communications. Have you ever had a conflict with a manager? How did you resolve it?

"Nobody enjoys conflict in the workplace; however, I have experienced it before. In my previous position, I had a miscommunication with my manager about my work schedule. He accidentally scheduled me on a requested day off, and I felt disrespected. I reacted faster than I should have because, when we discussed it, I realized he had made an honest mistake. I believe that with mutual respect, conflicts can resolve rather quickly. I learned to slow my reaction time."

"I pride myself on maintaining a harmonious relationship with my leaders. Anytime my relationship with a supervisor hasn't been amazing, I've made an effort to adapt, including trying to understand what the supervisor values most and delivering it, making sure to keep my cool at all times, trying to anticipate their needs and adapt to preferences, and also taking every possible leadership opportunity to show my worth."