UPS Mock Interview
Master 30 UPS interview questions covering operations, safety protocols, and customer service excellence.
Question 28 of 30
Tell me about a time when you had to make a decision without all the information you needed.
How to Answer
Example Answer
Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer wants to hear more about your decision making and critical thinking skills. Keep your answer career based and discuss a decision you made where you may not have had all of the pertinent information. The interviewer would like to see that you can use logic to make a sound decision. Show the interviewer that you are capable and confident when it comes to independent thinking and decision making. Be sure to include the success you saw in your sound decision making.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"In my current role, I am responsible for creating the weekly schedule for 56 staff members. When I first took on the responsibility of scheduling, I did not have any data regarding our busiest times of the week and day. I had to guesstimate our customer traffic while remaining under the staffing budget and, at the same time, not understaffing. I used my logic and critical thinking skills to fill in the blanks for the data that I did not have. It worked out quite well for me. Now I fully understand our customer traffic flow which has made staff scheduling a breeze."
Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
0 - Character Count
Unlock All 30 UPS Questions
Prepare for behavioral questions and operational scenarios that UPS interviewers prioritize.
Get StartedJump to Question