UPS Mock Interview
Master 30 UPS interview questions covering operations, safety protocols, and customer service excellence.
Question 5 of 30
In your opinion, what is the most valuable service UPS offers small business?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
UPS says, 'There is nothing small about your business.'
The interviewer wants to see that you have done your research on UPS before the interview. Before your meeting, you should have a firm idea of the business solutions that UPS offers as well as how their solutions stand out from their competitors. Discuss what you think is the best of their small business solutions, and why.
Some of the solutions that UPS provides to small business accounts:
- Easy shipping solutions and low online rates
- UPS business ID so you can save your preferences and information
- Business accounts with weekly billing options
- Help to navigate complex international trade regulations and paperwork
- 24-hour tracking technology so customers can contact UPS directly
- Customs brokerage services and expert advice in customs requirements and tariff codes
- A multitude of access points and UPS stores for customers to pick up your packages
- Printable labels so you can skip the post office
- Online package pickup scheduling
These are to name a few!
If you want to keep the conversation going, it's a great idea to ask the interviewer what they feel is the best service they offer. By doing this, you are going to extra mile to show the interviewer your keen interest in UPS.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have reviewed all of the small business services offered by UPS. It's tough to choose the one I feel is best because you have so many great options. If I had to choose just one, I would say that by offering online pickup scheduling you are giving an amazing service to small business owners who cannot always get away to mail their packages from a UPS location. What do you feel is the most valuable service offered at UPS?"
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