We value diversity at Sitel. When have you worked with a diverse group of people?

Diversity questions are one way to determine your cultural competence. Convey that you understand that, to foster innovation, talent needs to be drawn from a diverse pool of candidates. For a diverse team to thrive, they must display an above-average cultural competence. Focus on the general acceptance of the human experience, how we're all driven by the same basic needs and unifying experiences. Coming across as uncomfortable or out of your element when answering this question will serve as a red flag.