Many of the higher level roles within Sitel require the equivalent to a degree. Walk me through your post-secondary education.

"I would be thrilled to be considered for a management level position with Sitel LLC. Although I do not have many years of experience in this type of position, I have a Bachelor of Arts in Business Management from Walden University online. I graduated with a 3.6 GPA. I am very proud of this grade because I worked full time during my studies and still graduated top of my class."

"I did not have the opportunity to attend University; however, everything I have learned on the job has been incredibly valuable. I would be thrilled to join your management team down the road, so if you feel there are gaps in my knowledge, I would be happy to consider attending any required classes or workshops."