At Sitel, we value continued education and training. Tell me about your education.

"I am a big believer in post-secondary education. It adds a lot of value to those newer to the workplace. My post-secondary education was in Communication and Journalism. The courses in that program helped me develop stronger business relationships through professional correspondence. I also learned persuasive writing skills, which have proven incredibly helpful when working on client proposals and negotiations."

"I have a B.A. in English and Spanish. I graduated with a 4.0 from ABC College, and I also worked full-time while going to school, so I not only learned in my courses but also learned a lot of time management skills and how to work best under some degree of pressure. Academically, I refined my writing skills and gave a keynote presentation to several hundred attendees, thereby working on my public speaking and presentation skills."